Server Management

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Basic Management - Customer Retains ROOT Level Access

FREE Server Set Up & OS Installation

1 Free OS Reinstall per Month

FREE Reboot Requests

Control Panel Installation

Fully Managed Support - One Server Included (B2B Full Managed Tech Support Available)
Staff Manages Directly (No client root access provided)

Initial Security Hardening

Software Updates and Patches

'Best Effort' 3rd Party Script Installations (where documentation is provided)

FREE Server Set Up & Configuration

1 Free OS Reinstall per Month

Firewall CSF Installation and Maintenance

FREE Reboot Requests

/tmp hardening

Control Panel Installation and Configuration

Kernel Updates

Advanced O/S Troubleshooting

Basic Configurations (FTP, Apache, Permissions, PHP installation, etc)

Configuring DNS (on the server)

Patch Management

User Management (add, delete, permissions, etc)

Full Control Panel Management & Advanced Settings

DNS Hosting for Customer's Domain Names

Assistance with Custom Solutions (3rd Party)

Unlimited Priority Technical Support

Server Management on Request - On Request management is provided to any customer at additional rate of $50.00 per hour with a minimal increment of 15 minutes. We recommend this type of management to those who can manage their own servers or VPS on their own but can require occasional assistance.

Please note that our technical team can refuse to assist due to technical or security reasons. This work is considered "best effort" when working on 3rd party software. The best source of troubleshooting support is the software vendor.

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Server Management

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